Privacy Policy
Last updated: January 1, 2025
1. Introduction
Welcome to Betty ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to information we collect when you use our website, mobile application, or other online products and services (collectively, the "Services"), or when you otherwise interact with us.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, username, password, and profile information
- Identity Verification: Government-issued ID, date of birth, and address (for KYC compliance)
- Payment Information: Billing address and payment method details
- Communications: Information you provide when you contact us or participate in surveys
- User Content: Bets, predictions, comments, and other content you create or share
Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Location Data: General location based on IP address
- Cookies and Similar Technologies: See our Cookies section below
Information from Third Parties
- Social Media: Information from social login providers (Google, Apple)
- Analytics Providers: Usage statistics and performance data
- Payment Processors: Transaction verification and fraud prevention
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Services and provide content or features that match your interests
- Comply with legal obligations and enforce our Terms of Service
4. Information Sharing and Disclosure
We may share your personal information in the following situations:
With Your Consent
We may share your information when you give us explicit permission to do so.
Service Providers
We share information with third-party vendors who perform services on our behalf, including:
- Payment processing and fraud detection
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support and communication
- Marketing and advertising
Legal Requirements
We may disclose your information if required by law or if we believe it's necessary to:
- Comply with legal process or government requests
- Enforce our Terms of Service and other agreements
- Protect the rights, property, or safety of Betty, our users, or others
- Prevent fraud or illegal activity
Business Transfers
If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols (TLS/SSL)
- Regular security assessments and penetration testing
- Access controls and authentication requirements for our systems
- Employee training on data protection and security best practices
- Incident response procedures and breach notification protocols
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The length of time you use our Services
- Whether you have an active account with us
- Legal, contractual, or regulatory requirements
- Whether the data is necessary for our legitimate business purposes
When we no longer need your information, we will securely delete or anonymize it in accordance with applicable data protection laws.
7. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Portability
You can request a copy of your personal data in a structured, machine-readable format.
Correction
You can update or correct inaccurate information through your account settings or by contacting us.
Deletion
You can request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
Objection and Restriction
You can object to or request restriction of certain processing of your data.
Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.
To exercise these rights, please contact us at privacy@betty.app.
9. Third-Party Services
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
We integrate with third-party services including:
- Payment processors (Stripe, PayPal)
- Analytics providers (Google Analytics, Mixpanel)
- Authentication services (Google, Apple)
- Cloud infrastructure providers (AWS, Vercel)
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer personal data from the European Economic Area (EEA) to other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of your personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: Exercise your rights without discriminatory treatment
To exercise these rights, contact us at privacy@betty.app or call us at 1-800-BETTY-01.
13. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice (such as a prominent notice on our homepage or sending you an email notification).
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Email: privacy@betty.app
Phone: 1-800-BETTY-01
Address:
Betty, Inc.
123 Market Street, Suite 400
San Francisco, CA 94103
United States
Data Protection Officer: dpo@betty.app